Refund policy

We want all our customers to receive high quality products. Please contact us if something is wrong with the product or the delivery does not match your order (wrong product or if a product is missing).

If you are not completely satisfied with your product, simply return it to us within 7 days in an unused condition and with the original packaging intact. Please inform us via email that you wish to return a product.

Once we receive the product, we will refund you the value of the product, but not the shipping costs. All products must be returned in their original intact packaging. Neither the product nor the packaging must be damaged. Otherwise a refund will not be possible.

The costs of the return shipment are at your own expense. The products remain your responsibility until they reach us. Please ensure that you pack the products appropriately to prevent damage during transit.